Xero Shoes Return Policy: A Complete Guide to Hassle-Free Returns and Exchanges

Xero Shoes is a popular brand known for its minimalist footwear designed to offer the benefits of being barefoot with the protection of traditional shoes.

Understanding a company’s return policy is crucial before making a purchase, as it provides assurance that you can return or exchange the product if it doesn’t meet your expectations.

This article will delve into the return policy of Xero Shoes, helping you make an informed decision before your next purchase.

Xero Shoes Return Policy

Xero Shoes has a customer-friendly return policy, ensuring that you can shop with confidence. Here are the key points you need to know:

• Products must be in brand new, unworn, and unaltered condition to qualify for a return or exchange (Source: Xero Shoes Return Policy, Xero Shoes Australia Returns, Xero Shoes Knoji).
• Shoes and sandals that have been worn outside do not qualify for a refund or exchange (Source: Xero Shoes Return Policy, Xero Shoes Australia Returns).
• The refund will be for the purchase price only (Source: Xero Shoes Return Policy).
• After a launch or sale, it may take Xero Shoes 10-15 business days to complete the refund due to the high volume of orders (Source: Xero Shoes Return Policy).
• International exchange instructions are provided on their website (Source: Xero Shoes Return Policy).
• Xero Shoes offers free returns and exchanges within 45 days of purchase for unworn shoes (Source: Xero Shoes Knoji).

How to Return a Product

If you need to return a product to Xero Shoes, follow these steps:

1. Inspect the product before returning. It should be in brand new, unworn, and unaltered condition (Source: Xero Shoes Return Policy, Xero Shoes Australia Returns).
2. Include the packing slip in the return package (Source: Xero Shoes Return Policy).
3. Send the return package to Xero Shoes at 11777 E 55th Ave, Ste 101 Denver, CO 80239 ATTN: Returns (Source: Xero Shoes Return Policy).
4. For international returns, follow the international exchange instructions provided on their website (Source: Xero Shoes Return Policy).

Conclusion

Understanding the return policy of a company is crucial before making a purchase. Xero Shoes offers a comprehensive return policy, ensuring customer satisfaction.

When purchasing Xero Shoes from a 3rd party like Amazon, Rei or others, familiarize yourself with that particular reseller’s return policy. Here is an article about who sells Xero Shoes.

Remember, the products must be in brand new, unworn, and unaltered condition to qualify for a return or exchange.

If you’re considering purchasing from Xero Shoes, familiarize yourself with their return policy to ensure a smooth shopping experience.

Also, check out our article on Xero Shoes Warranty.

FAQ

What is Xero Shoes’ return policy?

Xero Shoes offers free returns and exchanges within 45 days of purchase for any unworn shoes. To be eligible for a return, shoes must be in brand new, unworn condition with original tags and packaging. Once worn outside, shoes are not eligible for a return or exchange.

How long do I have to return Xero Shoes?

You have 45 days from the original purchase date to return unworn Xero Shoes. Returns and exchanges are free within this timeframe as long as the shoes are still in new condition with all original tags and packaging. Be sure to inspect shoes carefully before wearing them if you think you may need to return them.

Can I return worn Xero Shoes?

No, Xero Shoes will not accept returns or exchanges on shoes that have been worn outside. Their return policy specifically states that only unworn shoes in new condition are eligible for returns and exchanges within 45 days of purchase. So be sure to try on and inspect shoes indoors to determine fit and quality before wearing them outdoors. Once they are worn, even just once, Xero Shoes cannot take them back.